Shipping policy

Free UK Shipping
We offer free standard UK shipping on every order, no minimum spend required..

Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Delivery Time
We ship via Royal Mail 2nd Class, which typically takes 2–3 working days to arrive once dispatched. Total time from order to delivery is usually 3–6 working days, though this can occasionally take longer during busy periods (such as the run-up to Christmas) or due to Royal Mail service disruptions.

Please note that Royal Mail can experience delays due to industrial action. You can see when the latest industrial action is scheduled using this link: https://www.royalmail.com/latest-news

International Shipping
At this time, we ship to UK addresses only.

Tracking
Our standard shipping is sent via Royal Mail 2nd Class, which is untracked. If you'd like added peace of mind, please contact us before ordering to ask about upgrading to a tracked shipping option.

Questions?
If you have any questions about your shipment, please contact us at ekprintanddesign@outlook.com.